How to contact Royal Caribbean for help with a cruise cancellation or refund

Table Of Content

• Can I cancel my cruise if they change the itinerary?
• Best Price Guarantee change
• Follow Us
• What if my cruise isn't cancelled yet? Can I request a refund?
• How to cancel royal caribbean cruise without penalty
• Step 2: Log in to your account
• Step 3: Navigate to the “Manage My Reservations” section
• Please accept our Privacy Policy.

If you’ve purchased travel insurance, review your policy to see if it covers cruise cancellations. Some insurance policies offer coverage for unexpected events that force you to cancel your trip, providing an extra layer of financial protection. After completing the cancellation process for your Royal Caribbean cruise, it is essential to confirm the cancellation to ensure that it has been successfully processed.

Can I cancel my cruise if they change the itinerary?

With this change, booking a suite well in advance comes with additional risk if you choose to cancel later, especially considering the deposit amount of suites tends to be higher than non-suite rooms. If a guest elects to change their original ship and/or sail date, then a change fee of $100 per person will apply. In the event Royal Caribbean cancels your cruise, they have offered more lucrative terms to guests, including 125% Future Cruise Credits and/or 125% for onboard purchases previously made. If you want to postpone your cruise vacation and give yourself more time to see how things around the world progress, here are the two easy ways to delay that cruise. So, let’s get started and learn how exactly you can cancel your Royal Caribbean cruise online. I’m Bobby Pham, but you can call me “Bobby on Cruise.” I’ve been cruising the high seas and exploring the world for years, and I’m thrilled to share my passion and expertise with you.

Best Price Guarantee change

No matter what the rationale, here is what you need to know on how to cancel a Royal Caribbean cruise. No one likes to think about it, but occasionally there is a need to cancel a Royal Caribbean cruise.

Follow Us

The 42-day route will visit a number of countries around Africa, including the Seychelles, South Africa, Namibia, Ghana, and Senegal. You can still cancel one of these items onboard your Royal Caribbean ship, but be aware that the refund will come back in the form of onboard credit, instead of back to your credit card. Before we get into how to cancel a Royal Caribbean cruise, here is the cancelation and refund policy of Royal Caribbean that you must know. Suppose you had plans to go on a Royal Caribbean cruise, but unfortunately, for any reason, now you are planning to cancel it.

What if my cruise isn't cancelled yet? Can I request a refund?

Yes, you can cancel “The Key” program on Royal Caribbean, typically up to two days before your sail date. Be sure to check the specific cancellation terms for this particular service, as they may vary depending on your cruise reservation. The importance of being well-versed in Royal Caribbean’s cancellation policies cannot be overstated.

How to cancel royal caribbean cruise without penalty

The airlines have modified their cancellation terms to be more flexible, although each airline has different rules regarding travel credits, refunds, or both. One loophole to getting a refund is if the airline cancels or changes your flight time, you may be able to jump in on a refund request. "We're truly sorry for the impact that this has on your vacation plans," Royal Caribbean said in a statement to guests booked on the now cancelled cruise. On the contrary, you must know that that refund ratio will completely depend on the type of cruise deposits you made and how far your sailing days were. Remember, when a nonrefundable cancellation occurs, the full amount of deposits will be held in penalty. However, if you choose the nonrefundable cruise, you will also get a cruise certificate.

From there, you can select the option to cancel your booking without incurring any fees. It’s important to note that this policy applies to cruise bookings made on or before January 31, 2022, for sailings through April 30, 2022. For more information and to stay updated on any changes to this policy, visit Royal Caribbean’s Flexible Cancellation Policy page on their official website. For short cruises of 1 to 4 nights, aim to cancel 75 days prior, and for longer cruises of 5 nights or more, at least 90 days before the sail date is advisable to avoid penalties.

Royal Caribbean suspends all cruises to popular destination for the rest of May - Express

Royal Caribbean suspends all cruises to popular destination for the rest of May.

Posted: Thu, 18 Apr 2024 07:50:00 GMT [source]

For sailings departing May 12 – June 11, 2020, guests can elect to convert their purchases into an onboard credit valued at 125% of the amount paid via the Cruise Planner tool. You must opt-in to take advantage of this option on-or-before Monday, May 4, 2020 – at which time the offer will expire. By transferring your booking to another person, you give someone else the opportunity to experience a fantastic Royal Caribbean cruise. It’s a win-win situation since your payment is utilized, and the new guest can enjoy a memorable vacation.

Please accept our Privacy Policy.

If you are unable to go on your Royal Caribbean cruise but know someone who would love to take your place, transferring your booking to another person is a viable option. This allows you to transfer the reservation to someone else, ensuring that the cruise is not wasted and your payment is utilized. First and foremost, if you booked your cruise with a travel agent, be sure to work that person to get things sorted out. If you have a question about a specific reservation and booked with a travel agent, you will need to contact your travel agent for those concerns. Matt started Royal Caribbean Blog in 2010 as a place to share his passion for all things Royal Caribbean with readers. He oversees all the writers at Royal Caribbean Blog, and writes a great deal of content on a daily basis.

Well, it’s possible, but there are certain rules, regulations, and obligations that you must follow and need to know. In addition to the cruise fare changes, Royal Caribbean also tweaked the Best Price Guarantee program. Refundable cruise fares cost more, but allow more flexibility when cancelling a cruise. In short, guests get a lower price and the cruise line gets more protection against a last-minute cancellation. Just like non-refundable fares found with airfare, rental cars, and hotels, these rates come at a reduced rate as an incentive to lock in plans.

Guests who booked a non-refundable fare prior June 1, 2022 can elect to request a Future Cruise Credit in the amount of the deposit paid per guest, less the $100 fee. The Future Cruise Credit component is being discontinued and will no longer apply when canceling under this policy outside of the final payment period. Travel agents were alerted of the new policy change regarding non-refundable deposits.

It’s not merely about mastering the cancellation process; it’s also about comprehending the optimal timing for cancellation to reduce financial setbacks. With this guide, you’ll be better equipped to handle any changes in your travel plans, making for a smoother and less stressful experience. Generally speaking, refunds are often credited back to the original form of payment, such as the credit card used for the booking. It’s also possible for the refund to be sent to your bank account, although this may require additional steps. One of the most crucial aspects to be familiar with is the cancellation refund policy you agreed to when you made your initial booking. Being uninformed could mean the difference between a full refund and incurring hefty cancellation charges.

Royal Caribbean wants to provide its guests the greatest flexibility when choosing between either compensation offer. There are advantages of both options, but if you are interested in a refund, here is what you need to know. If your cruise was booked directly with the cruise line, then you will need contact them for status updates. Regardless of which refund you are requesting, the key is to be persistent and polite about getting answers to options available to you.

It’s important to note that cancellation fees may apply, especially if you cancel close to the sailing date. Therefore, it’s advisable to cancel your cruise as early as possible to minimize potential costs. Royal Caribbean’s cancellation policy typically allows for penalty-free cancellations within a specific timeframe, but the reasons for cancellation may vary. Be sure to review the policy and contact Royal Caribbean directly for clarification on your specific situation.

Afterward, they’ll guide you through the necessary steps and handle most of the paperwork on your behalf. Lastly, ensure you understand any fees or penalties that may apply based on your specific reservation. Remember, always consult Royal Caribbean’s current cancellation policies for the most accurate information. Discuss your options with Royal Caribbean or your travel agent, inquire about future cruise credits, and explore any available alternatives. Therefore, it’s essential to communicate openly and honestly with Royal Caribbean’s customer service or your travel agent to ensure a smooth process. Royal Caribbean’s Flexible Cancellation Policy allows passengers to make changes to their cruise plans without incurring hefty penalties or fees.